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GET ANSWERS

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About the Mirai

The Vehicle

What is a fuel cell vehicle?

The fuel cell vehicle features hydrogen fuel tanks (the hydrogen is a compressed gas, similar to Natural Gas in a Natural Gas vehicle), an electric motor, a battery and a power control unit. The hydrogen gas is fed into the fuel cell stack where it is combined with oxygen from the ambient air. Together, the hydrogen and oxygen create an electrochemical reaction, producing electricity that is used to power the vehicle with a byproduct of water. Just as with the gasoline engine and battery in the Toyota Prius, the power control unit in the fuel cell decides when the vehicle should be powered by fuel cell stack and when the battery should assist for maximum efficiency. The fuel cell utilizes similar hybrid technology logic developed for our hybrid synergy drive systems with the gasoline engine replaced by a fuel cell stack.

What are the features?

Toyota’s small, lightweight FC stack and hydrogen tanks are located under the floor of the vehicle, ensuring sufficient cabin space for four people. The vehicle's exterior design evokes two key characteristics of a fuel cell vehicle: the transformation of air into water as the system produces electricity, and the powerful acceleration enabled by the electric drive motor. The bold front view features pronounced air intakes, while the sleek side view conveys the air-to-water transformation with its flowing-liquid door profile and wave-motif fuel cap. The theme carries to the rear view, which conveys a catamaran's stern and the flow of water behind. The Mirai’s design is meant to convey uncluttered, open and seamless space, soft-touch and contrasting textures and surprising refinements.

Features include:

Extremely quiet interior with acoustic noise-reducing glass for the windshield, driver-side and front-passenger-side windows

8-way power-heated Softex front seats with power lumbar; heated rear seats

Heated power tilt and telescoping steering wheel with multifunction controls

Intelligent Touch controls for climate and audio

Premium audio system with Navigation, JBL and Entune App Suite

Luxurious and comfortable interior

What are the emissions?

The fuel cell vehicle produces only water as the by-product out of the tailpipe. It has been certified as a Zero Emissions Vehicle by the California Air Resources Board.

What is the range of the vehicle?

Mirai has an EPA-estimated driving range of 312 miles and an EPA-estimated fuel economy of 67 MPGe.

The EPA ratings are estimates and your range and mileage will vary. Many factors can affect fuel economy (FE), including but not limited to load condition, weather, A/C, driving behavior, vehicle and road conditions, and percent state of charge (SOC) at fill-up.

To improve FE, consider the following:
1. Smoothness. Avoid sudden acceleration and braking. Brake gently over a long distance.
2. Engage Eco-drive Mode. Press eco-drive button to optimize FE.
3. Limit High Power Driving. As for all cars, fuel cell vehicles use more fuel at high speed or in steep uphill trips.
4. Follow Dashboard FC indicator. Maintain the fuel cell indicator in “ECO” area on display.
5. Manage Air Conditioning. Use A/C only when needed and select air recirculation mode, or switch Fast-Eco A/C, keep windows closed.
6. Check Tire Pressure. Low tire pressure can impact fuel economy.
8. Remove Unnecessary Luggage. Avoid excess weight and cargo.

What is the city/hwy/combined EPA estimated fuel economy?

The Mirai boasts an EPA estimated miles per gasoline equivalent (MPGe) of 67 MPGe city, 67 MPGe hwy, and 67 MPGe combined. Of course, the mileage any driver will get will depend on their driving habits, among other factors.

How can I learn more about the car?

Visit www.toyota.com/mirai for more information. To sign up to receive Mirai vehicle product news and information updates, go to: www.toyota.com/mirai.

Pricing & Financing

What is the price?

Mirai will be available to purchase for an MSRP of $57,500 plus an $895 destination fee. Excludes taxes, title, license and optional equipment. Actual dealer price will vary.

What are the financing options and lease programs?

Qualified customers will be eligible for a Mirai Trailblazer support program. This program is designed to enhance the purchase and lease experience.

Lease

Trailblazer Lease: $349 per month for 36 months, $2,499 due at signing. Excludes official fees, taxes, and dealer charges. No security deposit required.

Offer valid from 07/01/17 through 09/30/17 or until all new 2017 Mirai vehicle stock is sold, whichever comes first. Available only on approved credit to very well qualified applicants through participating Toyota dealers and Toyota Financial Services on new 2017 Mirai. Offer based on MSRP of $57,500 + $895 for delivery, processing & handling and 12,000 miles/year limit. Monthly payment may vary depending on final negotiated price of vehicle and other amounts you qualify to finance and your credit qualifications. See dealer for vehicle and lease program details. Offer only available in CA for customers residing in CA within close proximity of an operating hydrogen station. Toyota Financial Services is a service mark of Toyota Motor Credit Corporation (TMCC). TMCC is the authorized attorney-in-fact and servicer for Toyota Lease Trust.

Purchase

Trailblazer APR Support: 0% for 60 months or 1.9% for 72 months

Offers valid from 07/01/17 through 09/30/17 or until all new 2017 Mirai vehicle stock is sold, whichever comes first. On 0% APR, 60 monthly payments of $16.67 per $1000 financed. On 1.9% APR, 72 monthly payments of $14.71 per $1000 financed. Offers only available on approved credit to very well qualified customers through Authorized Mirai dealers and Toyota Financial Services on new 2017 MY Mirai. No down payment required if qualified. See your local participating Authorized Mirai Toyota dealer for other finance program limits, qualifications and terms. Terms may vary depending on final negotiated price of vehicle and other amounts you qualify to finance and your credit qualifications. Offers only available in CA for customers residing in CA within close proximity of an operating hydrogen station. Toyota Financial Services is a service mark of Toyota Motor Credit Corporation (TMCC). TMCC is the authorized attorney-in-fact and servicer for Toyota Lease Trust.

Trailblazer Purchase Support: $7,500

Offer valid from 07/01/17 through 09/30/17 or until all new 2017 Mirai vehicle stock is sold, whichever comes first. Trailblazer support of $7,500 from Toyota Motor Sales, U.S.A., Inc. on the purchase of a new 2017 Mirai. See your local participating Authorized Mirai Toyota Dealer for details.

What credits/subsidies/rebates will I be eligible for?

CA state rebate of $5,000 is currently in waitlist status. What you qualify for will depend on your own tax situation so please consult your tax professional to determine eligibility, specific amount of benefit available, if any and further details.

Current incentives for Hydrogen Fuel Cell Vehicles as of June 2017. State incentives are for informational purposes only. They are subject to change without notice, and do not constitute tax or legal advice. Government incentives are not within Toyota’s control and all persons considering use of available incentives should consult with their own tax professional to determine eligibility, specific amount of benefit available, if any, and further details. As of June 30, 2017, only qualified lower-income applicants, as described by CVRP, will receive rebates. CVRP reserved $8 million for qualified lower-income applicants, thereby prioritizing payments to low- and moderate-income applicants in accordance with program requirements. All other applicants will be placed on a rebate waitlist. Qualified applicants on the rebate waitlist will receive payment if the project receives more funding from the State of California. Visit https://cleanvehiclerebate.org/eng/rebate-funding-status for more information.

Will I receive an HOV sticker?

The Mirai is eligible to receive a white HOV sticker in CA. Please check with your local DMV and/or Authorized Toyota Mirai Fuel Cell Dealers for details on obtaining HOV stickers.

Safety

Is the Mirai safe?

Our engineers have designed the Mirai’s fuel system to minimize the chance of a leak. In the rare event of a leak, there are systems in place to detect the leak and shut off the flow of hydrogen and to prevent leaks from accumulating.

The frame is designed to distribute crash forces efficiently throughout the vehicle frame and numerous components and materials, reducing cabin deformity to protect vehicle occupants and minimizing body deformation around the fuel cell stack and high-pressure hydrogen tanks. Standard onboard active safety technologies include vehicle Pre-Collision, Blind Spot Monitor, Lane Departure Alert, Drive Start Control and Automatic High Beams.Standard passive safety systems include, impact-absorbing structures in the hood and cowl, and eight SRS airbags.

What is the risk of a hydrogen powered vehicle exploding?

Hydrogen actually has many positive safety aspects, from a vehicle fuel perspective: 1) it’s lighter than air, and disperses quickly clearing the fuel from the area of the vehicle, 2) if there is an ignition source that lights the gas on fire, the gas will “flare” very quickly into the air, which is beneficial because it removes the fuel rapidly reducing time to cause damage or harm.

In the case of Mirai, the Toyota-designed carbon fiber reinforced hydrogen tanks have undergone extreme testing, including being shot with high caliber bullets, to ensure their durability in a crash. In fact, during testing, engineers had to move to high caliber bullets in their efforts to puncture the tanks to help determine the force they can take. In the event of a major accident, there are multiple safety systems in place to protect the tanks and overall vehicle.

Fueling & Stations

What is hydrogen?

Hydrogen is a domestic fuel and can be locally sourced. It provides a high energy storage density compared to current battery technologies (NiMH and Li-ion) which allows for long range and fast refills, and just like electricity it can be manufactured using renewable energy sources like solar, wind, and biogas from landfill.

How do I fuel the car?

A hydrogen dispenser looks similar to a gasoline dispenser. Most dispensers have two hoses one for H35 (half range in Mirai) and one for H70 (Full range in Mirai). Putting hydrogen into a fuel tank is similar to dispensing CNG or filling a propane tank, and sounds like filling a tire with air. The driver connects the nozzle to the vehicle’s receptacle and engages the nozzle’s lock to form a tight seal. The station then performs a system check and afterward the fuel begins to flow. When the tank is full the dispenser stops and you unlock the nozzle and place back on the pump just like with gasoline. Filling the tank takes about as long as a gasoline tank (up to 5 minutes depending on how much fuel is needed).

Where is my nearest fueling station?

For a full list of Mirai ready stations check out the Fuel Station Map.

Can I fuel at any hydrogen station?

No. The Mirai is a hydrogen-powered vehicle that must be fueled at a hydrogen station conforming with the Society of Automotive Engineers (SAE) fueling interface protocols, or government regulations that may supersede such SAE protocols. For your ease, please refer to www.toyota.com/mirai for a full list of stations that are in conformance. FAILURE TO FUEL WITH HYDROGEN AT A HYDROGEN FUELING STATION THAT CONFORMS TO THE SAE FUELING INTERFACE PROTOCOLS MAY VOID THE WARRANTY.

What if my most convenient fuel station is not constructed on time?

We will provide you with the most up-to-date information available on fuel station construction. Please refer to the Stations Page to find updates on stations in your area. If your local station is delayed, we will inform you regarding fuel station updates.

How much will fuel cost?

Refueling costs will depend on the cost of hydrogen at each refueling station as some stations use different technologies to obtain their hydrogen each with a different cost and each station sets its own price. Early estimates range from $10- $15/kg with costs expected to lower as infrastructure develops. To assist with the early market uncertainty, Toyota is providing complimentary hydrogen fuel for three years, or $15,000 maximum, whichever comes first. Limitations may apply. Visit www.toyota.com/mirai or visit your Authorized Toyota Mirai Fuel Cell dealer for details.

How much complimentary fuel* do I get on my fuel card?

2017 Mirai vehicle owners will receive complimentary hydrogen fuel for three years, or $15,000 maximum, whichever comes first. The fuel program starts after receipt and activation of fuel card; fuel card is nontransferable. Fueling must be done at approved SAE certified stations. Limitations may apply.

*Complimentary fuel for three years or $15,000 maximum, whichever comes first. The three year period starts on the date of card activation or 90 days after vehicle sale or lease commencement date, whichever is earlier. Fuel card is nontransferable. The Mirai is a hydrogen-powered fuel cell vehicle that must be fueled at hydrogen stations conforming to the latest SOCIETY OF AUTOMOTIVE ENGINEERS (SAE) hydrogen fueling interface protocol standards or laws that may supersede such SAE standards. Refer to the Mirai Hydrogen Stations Locator App in Entune, www.toyota.com, or call Toyota customer service at 800-331-4331 for information on hydrogen fueling stations available to Mirai.

Will I save money on gas?

It depends. We anticipate that as the infrastructure continues to grow the cost of hydrogen will continue to decrease. Hydrogen is a domestic fuel and can be locally sourced and manufactured in a cost effective way.

Can I use my credit card to buy fuel?

Yes, all the retail SAE hydrogen stations will support credit card purchases for fuel.

How long does it take to fill up?

Approximately 5 minutes to fill up from empty. Shorter if you need less fuel just like refueling a gasoline vehicle.

What if I run out of fuel?

The 360 Ownership Experience which is complimentary with every vehicle will provide enhanced roadside assistance to help get you to the nearest fueling station in an emergency situation.

Ordering a Mirai

Before Your Order

Can I see and test drive the vehicle before ordering?

You can test drive the Mirai at an Authorized Toyota Mirai Fuel Cell Dealer near you.

Can I buy a car if I live outside CA?

At this time, the vehicle must be garaged and registered within the state of California. Infrastructure is not yet ready to support sales outside of California, but Toyota will continue to support expansion of fueling stations, beginning with the northeast states in 2017. As infrastructure develops further, we will consider other areas.

Order Process

How do I order a Mirai?

There are two ways of Ordering a Mirai on our Order Request site.

1) Contact Dealer: This is the quickest way to get your Mirai if you are already knowledgeable about the vehicle and feel it’s a good fit for you. It will get you straight to your preferred Mirai dealer so you can drive off as soon as the dealer connects with you.

OR

2) Submit Questionnaire: This option gives you the opportunity to learn more about what to consider before purchasing the Mirai and gives you the chance to speak with a Toyota representative before deciding to proceed with getting connected to your preferred dealer to purchase the Mirai.

With a choice of either option, you will still connect with an Authorized Toyota Mirai Fuel Cell Dealer near you.

Can I place an order directly with a dealer?

Yes, by visiting one of our Authorized Toyota Mirai Fuel Cell Dealerships, you can speak to a Mirai Champion who will help you walk through the process of purchasing a Mirai.

When can I order?

Mirais are now available for purchase directly at your Authorized Toyota Mirai Fuel Cell Dealer or you can place an order on our Order Request site.

Why do I need to fill out the questionnaire?

The questionnaire is optional and will help you learn more about what to consider before purchasing the Mirai. Complete the online questionnaire and a Toyota representative will follow up to discuss your needs and help transfer you to a dealer. If you are ready to buy or test drive you can go directly to the dealer instead.

Can I get more than one car?

No, due to limited availability you cannot order more than one car for yourself at this time. Each person can place one order request.

Can I buy a car for someone else?

No. Each customer must submit their own order request.

When do I pay for the car?

Contact your Authorized Toyota Mirai Fuel Cell Dealers for payment requirements. Some dealers may require a deposit to place an order.

How many cars are available?

We plan to sell more than 3,000 units by the end of 2017.

Authorized Mirai Dealers

Who is the nearest dealer to my house?

There are 8 Authorized Toyota Mirai Fuel Cell Dealers to choose from:

Southern California -

Longo Toyota
Toyota of Orange
Toyota of Santa Monica
Tustin Toyota

Northern California -

Roseville Toyota
San Francisco Toyota
Stevens Creek Toyota
Toyota Sunnyvale

What is a Mirai Champion?

Each Authorized Toyota Fuel Cell Dealer has a dedicated Mirai Champion who is knowledgeable and can provide expert guidance on hydrogen fuel cell technology, fuel station infrastructure, financing options, and answer any questions you may have about the Mirai.

Southern California -

Longo Toyota
Heidi Woodall

626-652-3636

Toyota of Orange
Dante Winters

714-639-6750

Toyota of Santa Monica
Edwin Fuentes

310-394-6744

Tustin Toyota
April Conner

714-415-2948

Northern California -

Roseville Toyota
Judy Cunningham

916-768-9672

San Francisco Toyota
Russ Mobley

415-559-7656

Stevens Creek Toyota
Steve Williams

408-659-9227

Toyota Sunnyvale
Stan Wolowski

408-306-1960

Modifying Your Order

Can I change colors?

You will be asked to confirm your vehicle color with the dealer at time of order. Contact your dealer if you would like to change the vehicle color after you place your order with the dealer. This may cause a delay in delivery of your Mirai.

Can I change dealers?

If you have already chosen your Authorized Toyota Mirai Fuel Cell Dealers, you may change your dealer by contacting Toyota at (800) 331-4331 9 a.m. to 6 p.m. PST, Monday - Friday.

Can I cancel my order?

You may cancel your order at any time prior to delivery. If you have already placed your order with the dealer, please contact your dealer to cancel as soon as possible. If you have not placed your order with the dealer and would like to cancel your order request, please contact Toyota at (800) 331-4331 9 a.m. to 6 p.m. PST, Monday - Friday.

After Your Order

Receiving Your Mirai

How quickly will I receive the car after I order?

Mirais are available now for purchase at an Authorized Toyota Mirai Fuel Cell Dealership.

Can I specify when I want to receive the car?

Please contact your dealer to schedule when you would like to pick up your Mirai.

Can you deliver the car to me?

Contact your Authorized Toyota Mirai Fuel Cell Dealers for delivery options.

Can I pick up the vehicle at my local dealership?

You can pick up the vehicle from your chosen Authorized Toyota Mirai Fuel Cell Dealers. Only Authorized Toyota Mirai Fuel Cell Dealers are equipped to deliver this unique vehicle to retail customers.

My car lease ends prior to the estimated delivery date. Can I get a temporary lease?

Contact your dealer for options.

Service & Maintenance

What kind of maintenance is required with the vehicle?

The Mirai has regular 5,000 mile maintenance intervals just like a traditional vehicle; however, since there is no oil to change, most maintenance intervals are composed of inspections to help ensure your Mirai is staying in top condition. Please see the Owner’s Manual for recommended maintenance details.

What is the warranty?

The warranty includes:

8-year or 100,000 mile warranty (whichever comes first) on key fuel cell components including the FC stack and power control unit; FC hydrogen tanks; hybrid battery pack and ECU; FC air compressor, boost converter and ECU; hybrid control module (power management control module); and hydrogen fueling ECU.

5-year or 60,000 mile powertrain warranty (whichever comes first).

3-year or 36,000 mile basic warranty (whichever comes first).

Warranty covers normal factory scheduled maintenance and is valid only at Authorized Toyota Mirai Fuel Cell Dealers in the continental United States. See your dealer for details and exclusions.

Where can I have the Mirai serviced?

There are 8 Authorized Toyota Mirai Fuel Cell Dealers to choose from:

Southern California -

Longo Toyota
Toyota of Orange
Toyota of Santa Monica
Tustin Toyota

Northern California -

Roseville Toyota
San Francisco Toyota
Stevens Creek Toyota
Toyota Sunnyvale

The Toyota Mirai can only be serviced at Authorized Toyota Mirai Fuel Cell Dealers and service elsewhere may result in damage that would void the warranty.

What is the "MY 2017 Mirai Owner Experience Program"?

The complimentary "MY 2017 Mirai Owner Experience Program" features:

Three years’ worth of complimentary fuel. [1]
Three years complimentary Safety Connect and Entune, including hydrogen station finder app.
Mirai Complimentary Rental Experience for seven days per year for three years. [2]
ToyotaCare [3], our standard no cost service plan and roadside assistance, is enhanced for Mirai and offers:
No-cost scheduled maintenance for 3 years, or 35,000 miles, whichever comes first.
No-cost enhanced roadside assistance [4] for three years, regardless of mileage, including expedited towing service and trip interruption reimbursement at a maximum of $500 per day for up to 5 days per incident. [5]
Three years of 24/7 customer call support.
8-year/100,000-mile warranty on key fuel cell vehicle components including the FC stack and power control unit; FC hydrogen tanks; hybrid battery pack and ECU; FC air compressor, boost converter and ECU; hybrid control module (power management control module); and hydrogen fueling ECU. [6]

[1] Complimentary fuel for 3 years or $15,000 maximum, whichever comes first. Fuel program starts after receipt and activation of fuel card; fuel card is nontransferable. Fueling must be done at approved SAE certified stations.
[2] The seven complimentary days per year will expire after each year and any unused days will not carry over.
[3] Standard ToyotaCare covers normal factory scheduled maintenance for two years or 25,000 miles, whichever comes first and also includes 24-hour roadside assistance for two years, regardless of mileage. The Mirai enhancement of ToyotaCare – a total of 3 years or 35,000 miles, whichever comes first – is valid only at authorized Mirai Fuel Cell dealers in the continental United States. See an Authorized Mirai Fuel Cell dealer for details and exclusions.
[4] Does not include parts and fluids.
[5] Trip reimbursement covers interruptions that require the Toyota dealership to keep such vehicle overnight and such Covered Vehicle is at the time of such disablement more than fifty (50) miles from the residence of the owner of the Covered Vehicle. See an Authorized Mirai Fuel Cell Dealer for details and exclusions.
[6] Valid only at Authorized Toyota Mirai Fuel Cell Dealers in the continental United States. See dealer for details and exclusions.

How long will the car last?

All key fuel cell components are warrantied for 8 years or 100,000 miles, whichever comes first. See your Authorized Toyota Mirai Fuel Cell Dealers for details and exclusions.

Contact

Questions About Your Order

Who do I contact with questions about my order?

If you have any questions, please call (800) 331-4331 9 a.m. to 6 p.m. PST, Monday - Friday.

Website Support

What browser should I use to get the best experience?

To submit your order request, you'll need the latest version of Chrome, Firefox® or Internet Explorer. To download the latest version, please click on one of the links below.

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You may also use your mobile device to complete the order request.